1. Privacy Policy


    This privacy policy sets out how MDnD Entertainment Pvt Ltd (MDnD) uses and protects any information that you give www.musicofmadras.in, ’’Music of Madras”, “Music of Bangalore”, “Music IN CA”, “Music of Bombay” & Music of Madras App (Android & iOS) when you use them. 


    MDnD is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using the Music of Madras Apps & website, then you can be assured that it will only be used in accordance with this privacy statement.


    MDnD may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy has been in effect since 31st October, 2017.


    What we collect

    We may collect the following information:

    • Name

    • Contact information including email address and mobile number

    • Address, pin-code & location

    • Areas of specialisation, services and other information relating to your profession, vocation or business.

    • Photographs

    • Other information relevant to customer surveys and/or offers


    What we do with the information we gather

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Internal record keeping.

    • To help promote you and your services among the target customer groups.

    • To improve our products and services.

    • We may periodically send promotional emails and messages about different programmes related to Music, Dance and Drama which we think you may find interesting using the email address which you have provided.

    • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.


    Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


    How we use cookies

    A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

    Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

    You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


    Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


    Controlling your personal information


    • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

    • We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

    You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write to MDnD Entertainment Private Limited, No.149/2, Luz Church Road, Mylapore, Chennai – 600004.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.


    Contacting Us

    If there are any questions regarding this privacy policy you may contact us using the information below:

    MDnD Entertainment Private Limited, 

    No.149/2 (Second Floor) 

    Luz Church Road, Mylapore,

    Chennai – 600004.

    Ph - +91 8072336688

    E-Mail – musicofmadras@gmail.com

     

    Cancellation & Refund Policy

     

    At www.musicofmadras.in while we strive hard to satisfy every customer’s needs, we do understand that you may sometimes want to cancel your order/purchase.

     

    If unfortunately you have to cancel an order, here are the guidelines -

    For Tickets to ‘Music of Madras’ events

    Tickets can be cancelled a min.4 hours before start of the event. Such cancellation of tickets will entail a charge of 9% of ticket amount. Tickets cannot be cancelled less than 4 hours before the start of the event.

    For Tickets to events organised by 3rd parties

    Tickets cancellation and refund policy will differ from organiser to another. The respective policy will be displayed in the ticketing screen and in the confirmation e-mail to the customer after booking. 

    For subscriptions to Annual plans

    In the unlikely event of our services not measuring up to your expectations, you can cancel your Annual Subscription within 45 days of subscription.

     

     

    How do I cancel an order on www.musicofmadras.in?

     

    For any cancellation and refund claim, please mail to musicofmadras@gmail.com

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